Privacy policy

Els Vancoillie - B-ELS VOF, located at Kriekestraat 12a, 9840 De Pinte, BE, BTW BE0893112751 (further referred to as "we"), processes personal data on the website www.b-els.be (further referred to as "the website") in accordance with this privacy statement. For further questions, please contact us at hello@b-els.be.

We are committed to safeguarding the privacy of visitors to www.b-els.be. Therefore, in our privacy policy we describe what information we collect and how we use it.

Data processed:
We mainly process technical information (IP address, browser type, geographical location and operating system) and information related to your browsing behavior (e.g. which links you click on the Website, how long or how many times you visit a page). In addition, we process identity information, when entered in our contact form (name, email address, phone number), for the purpose of responding to your inquiry.

How this data is obtained
Via cookies (see further under 'cookie policy') we collect technical information and information about your browsing behavior.
When you fill out our contact form, we obtain the contact information entered in order to communicate with you.

Why is data collected and how long is it stored?
We use your technical information for (i) maintaining and improving the website, (ii) compiling anonymous statistics and (iii) improving your user experience when visiting the website. We use your contact information to ensure further communication.

We may process your technical information because, (i) you consent to this via the 'cookie' banner (see below) and (ii) because it is in our legitimate interest to continuously improve our website and services.

We may process your contact data in order to provide you with an answer to your inquiry or to fulfill your request. It is therefore necessary for us to request this data from you. As a company, we are on occasion required to process and further maintain your personal data because we are required to do so by law. 

Your personal data will only be processed for as long as necessary to achieve the purpose. They will therefore be kept for the period necessary to achieve the purposes or to comply with legal requirements.

Your rights
You have the right to access your personal data at any time and may correct them if they are inaccurate or incomplete, have them deleted, restrict their processing and/or object to their processing including profiling.

If the processing of your personal data is based on your prior consent, you have the right to withdraw that consent. In addition, you have the right to obtain a copy (in a structured, common and machine-readable form) of your personal data and to have the personal data forwarded. To do so, you may email info@b-els.be.

Complaint
You may file a complaint with the Commission for the Protection of Privacy (Rue du Printing Press 35, 1000 Brussels - commission@privacycommission.be).



Cookie Policy

This website uses "cookies." 

What are cookies and what do we use them for?
When you visit a website, in most cases that website will place a small text file on your computer, which is a "cookie. Cookies keep track of general visiting data, such as your IP address, the duration of your website visit and the pages you visit on this website. 

These cookies are used to allow websites to function correctly, to optimize them and to help analyze the website, but also to collect information for marketing purposes. If you visit a website again, that website will first request the cookies this website has ever placed. This allows the website to recognize returning visitors. 

To do this, you must always give permission before a website can place cookies. You can give permission via the cookie banner or cookie popup on our site. There are a few exceptions to this required consent, namely in the case of ‘essential’ cookies. Essential cookies are necessary for the operation of the website.

We do not use cookies and similar technologies to systematically collect data that could identify users of our website. The cookies we use only help us improve and analyze the operation of our website. 

Cookies also usually have an expiration period, meaning they are automatically deleted after a certain amount of time. For example, some cookies are deleted automatically when you close your browser (the so-called "session cookie"), while others remain on your computer for a longer period of time - sometimes even until you delete them manually (the so-called "permanent cookie" or "persistent cookie").

Below is an overview of the cookies this website may set and which third-party cookies are used.

What types of cookies do we use?

1. Functional cookies: collect information about your choices and preferences to personalize the website experience.

Core functions: these are cookies that are strictly necessary for the functioning of the website. Without these cookies, certain components cannot be used.

Embedded content: content hosted on other sites and accessed on this website may be used. Examples include YouTube or Vimeo videos. In a similar way to social buttons, these codes often use cookies. What they do with cookies and personal data can be found in the privacy policy of the relevant service. We have no control over this.
    
    - Vimeo: https://vimeo.com/cookie_list
    - Google / YouTube: https://policies.google.com/technologies/cookies
    

2. Analytical cookies: these cookies store information such as the number of visitors to the website, the number of unique visitors, which pages of the website were visited, the source of the visit, etc. This data helps us understand and analyze how well the website is performing and where improvement is needed so that we can improve the website and our services.

Google Analytics: This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Through Google Analytics, this website collects (anonymized) data about visitor behavior. This allows us to see how visitors navigate through the website. We use this information to make decisions about the design of our website. We also optimize the operation of the website.

Do you not want your visitor behavior to be tracked? Then you can download a plugin from Google that prevents this and is available for Microsoft Internet Explorer 11, Google Chrome, Mozilla Firefox, Apple Safari and Opera. This setting then applies to all websites you visit, not just this one. https://tools.google.com/dlpage/gaoptout?hl=nl

Name / Posted by / Expires after / Purpose.

_ga / Google Analytics / 2 years / Records a unique ID that is used to generate statistical data on how the visitor uses the website.

_gid / Google Analytics / Termination of session / Records a unique ID that is used to generate statistical data about how the visitor uses the website.

_gid / Google Analytics / Termination session / Used by Google Analytics to slow down request speed.


3. Marketing or tracking cookies: used to track visitors so that, for example, ads displayed can be more relevant to the individual visitor. These ads thus become more valuable to both the visitor and the advertiser. The B-ELS website does not use any marketing or tracking cookies.


Deleting cookies
You can change or withdraw your consent to the cookie statement on our website at any time.

Through the settings of your browser you can delete placed cookies. Via these settings, you can also refuse the placement of new cookies. Where exactly this function is located varies by browser.

The website of the Consumers' Association has a handy guide on how to remove your cookies: https://www.consumentenbond.nl/internet-privacy/cookies-verwijderen

Google provides a browser plugin that prevents the placement of all non-essential cookies. This setting then applies to all websites visited: https://tools.google.com/dlpage/gaoptout?hl=nl


Learn more about cookies
Useful information about cookies and the laws and regulations applicable in Belgium can be found on the website of the Data Protection Authority: https://gegevensbeschermingsautoriteit.be/burger/thema-s/internet/cookies